Question 1

I know nothing about tech. Can I use BLUECODE?

Accepted Answer

Yes. Our panel is in Portuguese, WordPress install is 1-click, and if anything gets stuck, ping us on WhatsApp. If you prefer, our software house handles everything for you, from site to email.

Question 2

How long until my site is online?

Accepted Answer

After purchase, hosting is released instantly. New site: live in minutes. Migration: done within 24h. Custom software house project: we agree on the timeline in the quote.

Question 3

Do you really build sites from scratch (software house)?

Accepted Answer

Yes, and it's what we love most. In-house team of devs and designers builds institutional sites, landing pages, e-commerce, SaaS, internal systems and integrations. You bring the brief, we deliver the finished product.

Question 4

Do you automate processes and integrate legacy or new systems?

Accepted Answer

Yes. BLUECODE designs RPA automations and custom integrations for ERPs, CRMs, portals, spreadsheets, emails, APIs and internal systems. When the system is legacy and integration is hard, the robot can operate via the interface with rules, logs and monitoring.

Question 5

Do I have to swap my current system to use RPA?

Accepted Answer

Most of the time, no. RPA exists precisely to automate steps in existing systems, including legacy ones, while we connect new tools, APIs and operational flows without requiring a full operational rewrite.

Question 6

What's the difference between hosting and VPS?

Accepted Answer

Shared hosting fits most sites. You share server resources with other sites. KVM VPS is your own virtual server, with root, dedicated IP and predictable performance. For bigger projects or custom applications.

Question 7

What if I don't like it?

Accepted Answer

You have 30 days to test. Not happy, we refund 100%. No questions, no red tape.

Question 8

Is there a lock-in or penalty?

Accepted Answer

Zero. Cancel anytime. We'd rather keep you for the quality of service, not by contract.

Question 9

Where are the servers?

Accepted Answer

In Brazil. That means faster loading for your Brazilian visitors and better Google ranking.

Question 10

How does support work?

Accepted Answer

WhatsApp, email and ticket during business hours. BLUE Max gets priority service. Always real people, never bots.

Question 11

What kind of process is worth automating first?

Accepted Answer

The best candidates tend to be repetitive, rule-based tasks with high volume and a lot of manual rework: registration, reconciliation, issuance, system updates, portal queries and report generation.

Question 12

Do you integrate legacy systems without an API?

Accepted Answer

Yes. When there is no API or ready integration, RPA can operate the system interface as a controlled user, with rules, logs and exception handling.

Question 13

Does RPA replace APIs or custom development?

Accepted Answer

Not always. In many scenarios we use API, custom development and RPA together. The choice depends on the system, the risk, the deadline and the expected return.

Question 14

What is an RPA CoE and when does it make sense to create one?

Accepted Answer

CoE (Center of Excellence) is the structure that organizes intake, priority, standards, security, monitoring and indicators of the automation. It makes sense when the company wants to move from isolated bots to scaling the operation with governance.

Question 15

How long until I see results?

Accepted Answer

When the process has a clear scope and good fit for automation, you can start with a high-ROI flow and measure the gain before expanding to other steps.

Everything we get asked, in one place.

About BLUECODE, hosting and software house.

About RPA, integration and operations.